Patient guide

Your Comprehensive Patient Guide

Everything you need to know about medical visas, travel logistics, and your rights as an international patient with Lumi.

Medical Visa Requirements

Navigating international healthcare begins with securing the appropriate travel documentation. Lumi helps you organize invitation letters, hospital appointment confirmations, and practical visa paperwork for your destination.

Travel Logistics & Accommodations

We coordinate a more comfortable medical journey, from airport transfers and medical-friendly flights to a recovery stay located close to your hospital.

Flight Coordination

Support for medical-friendly travel needs and arrival timing around your care plan.

Premium Stays

Recovery accommodations selected for proximity, accessibility, and a calmer stay.

Need Personalized Assistance?

Our concierge team is available to help you plan your medical journey and organize the details around your care.

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Your Patient Rights

At Lumi, your safety, privacy, and dignity are paramount. We help you arrive informed, with a clear plan for communication and follow-up.

Frequently Asked Questions