What are Cookies

Cookies are small text files placed on your computer or mobile device when you browse websites. They help websites work efficiently and provide reporting information and personalized experiences.

Lumi uses cookies to keep our international medical concierge platform secure, dependable, and responsive during your evaluation and coordination journey.

Cookie Categories

01

Strictly Necessary

Essential for secure navigation, account access, and the operation of our patient portal.

02

Performance

Helps us understand anonymous visit patterns so we can improve service speed and reliability.

03

Functional

Remembers choices such as language preferences and form progress to make the experience easier.

04

Targeting

Helps us present relevant information about concierge services when you have opted in.

Retention & Purpose Details

Category	Purpose	Retention
Necessary	Security and account sessions	Session
Functional	Saved preferences	Up to 12 months
Performance	Aggregate service improvement	Up to 13 months

Manage Your Preferences

You can change optional cookie preferences in your browser settings at any time. Restricting cookies may affect portions of the portal.

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